With Galaxy Note 7 units exploding worldwide almost every other day, Samsung is urging Note 7 customers to “immediately” switch off their device and submit it to the company for a replacement device.
Samsung issued a global recall of the Galaxy Note 7 more than a week ago. The recall was voluntary, but Samsung is urging all customers to get their Note 7 replaced. Since Samsung’s recall announcement, an exploding Galaxy Note 7 unit led to a family’s jeep in St. Petersburg being burnt. All major airlines and aviation bodies across the world have also banned customers from flying with the Galaxy Note 7 in their checked-in luggage. They have also requested flyers to not use or charge the phone during a flight. Samsung is also offering customers who hand in their Note 7 a loaner Galaxy J1 unit. In some countries, customers are getting to keep the J1 unit. Samsung is likely to start offering replacement Galaxy Note 7 units to customers from early next week in selected markets.
